Shipping policy
Shipping Policy
Thank you for choosing our store. This Shipping Policy outlines all terms and conditions related to the delivery of your orders. By placing an order on our website, you acknowledge and agree to be bound by the terms stated below.
Shipping Methods & Estimated Delivery Times
We offer international shipping to most countries worldwide.
- Estimated transit time: 7-14 business days from the date of dispatch.
- Important note: This estimated time does not include customs clearance processing time, which may vary significantly depending on your country's import regulations and customs workload.
- We do not guarantee the delivery timelines provided by our shipping carriers. Delays may occur due to factors beyond our control, including but not limited to customs inspections, weather conditions, public holidays, carrier operational issues, or global logistics disruptions.
Shipping Costs & Free Shipping
- Standard international shipping rates are calculated at checkout based on your delivery location and the total weight of your order.
- Free standard international shipping is automatically applied to all orders with a total value of USD 200 or more (before taxes, duties, and any additional fees).
Transit Risks & Carrier Liability
All orders are shipped at the buyer's risk.
- Once your package has been dispatched and handed over to the shipping carrier, all responsibility for loss, damage, theft, or delay in transit transfers entirely to the carrier.
- We are not responsible for any lost, stolen, or damaged packages during shipping.
- If you experience any issues with your delivery, including lost items, damaged goods, or significant delays, you must contact the shipping carrier directly to file a claim. We cannot assist with or process any carrier-related claims on your behalf.
Customs & Import Duties
- All international orders may be subject to import duties, taxes, and customs fees imposed by your destination country.
- These charges are the sole responsibility of the buyer and are not included in the product price or shipping cost paid to our store.
- We have no control over these charges and cannot predict their exact amount. Please get in touch with your local customs office for more information about potential fees before placing your order.
Contact Us
If you have any questions about our Shipping Policy, please get in touch with us at:
- Email: customer-service@aratara-amulet.com
- WhatsApp: +1 (646) 326-1998
